Healthcare Solutions    >
Thomson Micromedex
About UsContact UsPress RoomCareers
Knowledge Base
Support Contacts
Support Support

Technical Support

Whether you are a user or an IT administrator, online support can help. We offer Technical Knowledge Base Articles, answers to Frequently Asked Questions, and a comprehensive Resource Library containing links to all available product and Training information. If you do not find the help you need on-line, Support Contacts offers more support options.


As a valued Micromedex customer, you are automatically enrolled in the comprehensive and complimentary Star Services program. Through the program, a team of professionals is dedicated to helping you get the most value and use from your Clinical Decision Support (CDS) tools and resources. Ultimately, our goal is to help you meet your critical patient care and safety goals.

The Star Services program helps you inform your facility about the clinical knowledge resources available to them. With the effective use of these resources, your facility can measurably improve healthcare outcomes.  Through Star Services, healthcare professionals quickly get up to speed on effectively using Micromedex solutions.

  • Pre-recorded online sessions
  • Customized live Web seminars
  • On-site training*
  • Free CE Programs
  • Find out more

    *Fees may apply, ask your Micromedex sales representative for details.

    Search the Knowledge Base
    Advanced Search
    Product Alerts

    No Alerts at this time.

    Right Decision.  Right Now.™

    Home   |   Products   |   Solutions   |   Support   |   Partners   |   About Us   |   Contact Us   |   Press Room   |   Careers
    Copyright Notices   |   Terms of Use   |   Privacy Statement