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What
type of support do you need?
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Inquiries regarding: subscription, order, billing & account status; editorial
content; product shipment & expiration.
| E-mail |
To e-mail Customer Service inquiries, please use
our Customer Service Support Form
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| United States and Canada |
Phone: +1(800) 525-9083,
press option 4
Fax: +1(800) 635-6339
Hours: Monday through
Thursday:
7:00am
- 5:00pm MT
Friday:
7:00am-2:30pm |
| International |
Phone: +1(303) 486-6444,
press option 1
Fax: +1(303) 486-6460
Hours: Monday through
Thursday:
7:00am
- 5:00pm MT
Friday:
7:00am-2:30pm |
| United Kingdom |
Phone: +44 (0) 1628 - 640651
Fax: +44 (0) 1628 - 640694
Email: Claire.grant@thomson.com
Hours: Monday through Friday:
9:00am
- 5:00pm GMT |
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Corporate Solutions |
Phone: +1(800) 525-9083,
press option 5
Fax: +1(303) 486-6464
International phone: +1(303) 486-6444,
press option 1
Hours: Monday through Thursday:
7:00am
- 5:00pm MT
Friday:
7:00am-2:30pm |
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<< Back
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Product information and
ordering
|
Product Information Request |
Product Information
Request Form |
|
United States and Canada |
Phone: +1(800) 525-9083, press option 4
Fax: +1(800) 635-6339
Hours: Monday through
Thursday:
8:00am
- 5:00pm MT
Friday:
7:00am-2:30pm |
|
International |
Phone: +1(303) 486-6444,
press option 1
Fax: +1(303) 486-6460
Hours: Monday through
Thursday:
8:00am
- 5:00pm MT
Friday:
7:00am-2:30pm |
| Corporate Solutions |
Phone: +1(800) 525-9083
Fax: +1(303) 486-6464
International phone: +1(303) 486-6444,
press option 1
Hours:
Monday through Thursday:
8:00am - 5:00pm MT
Friday:
7:00am-2:30pm |
RED BOOK
|
Phone: +1(800) 724-9937
Fax: +1(303) 486-9297
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<< Back
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Inquiries regarding: product installation & functionality, authentication assistance for internet products, end-user and administrative product support.
| E-mail |
To e-mail technical support, please use our support
request form.
|
| United States and Canada |
Phone: +1(800) 525-9083,
press option 3
Fax: +1(303) 486-6450 |
| International |
Phone: +1(303) 486-6444,
press option 3
Fax: +1(303) 486-6450 |
| United Kingdom |
BT Customers Phone:
0800-89-0011,
at the prompt enter:
+1(800) 642-7723
C&W Customers Phone:
0500-89-0011, at the prompt
enter:
+1(800) 642-7723 |
| Business Hours |
Hours: Monday through Thursday:
7:00am
- 5:00pm MT
Friday: 7:00am
- 2:30pm MT
24/7 call coverage is provided via our voice mail activated pager
system.
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<< Back
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Handheld product questions,
installation, and content inquiries
| E-mail |
To e-mail Handheld Support inquiries, please email: clinicalxpert.customerservice@thomson.com
|
| United States and Canada |
+1(800) 563-6699 |
| Calls outside the U.S. and Canada |
+1(201) 358-7700 |
| Business Hours |
Monday through Thursday,
8:30
am to 6:30 pm ET
Friday,
9:30
am to 6:30 pm ET
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Thomson Micromedex
6200 South Syracuse Way,
Suite 300
Greenwood Village,
Colorado 80111-4740
U.S.A.
Phone: +1(303) 486-6400
Toll-Free: +1(800) 525-9083
Fax: +1(303) 486-6464
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